To initiate a return or exchange, please send us an email with the reason for your return to contact@neunomads.com and we will get back to you within 48 hours.
If for any reason, you are not 100% happy with your NEU NOMADS items, we are happy to accept returns and refund your payment if it meets four simple conditions. Returns that do not meet any of our four return requirements will be shipped back to you.
Please note that refunds may take 2-7 business days for refunds to post to your account.